Every tradie is sitting on a pile of dead quotes.

You did the site visit, the measure-up, the pricing. Then it went quiet. LUMEN chases your stale quotes so you don't have to — and routes every reply straight to your phone.

Connects to the software you already run — ServiceM8 · Xero (Tradify · MYOB · Fergus to follow). Data stored in Australia.
The problem

Most quotes don't die on price. They die in silence.

The customer got busy. You got busy. A good job just sat there and went cold. It was never a "no" — it was a follow-up that nobody had time to send.

62%

of quotes sent never turn into paid work — and much of that is lost to silence, not price.

1–2

follow-ups is where most tradies stop. There's no time on the tools to chase every job twice.

~29

days a lost quote sits untouched. Won jobs, by contrast, tend to close within a couple of days.

How it works

Four steps. You only do the first one.

Connect once, then it runs in the background. Replies come to you like any other customer text.

1

Connect

Sign in with the job software you already use. A few minutes. No migration, nothing to install on-site.

2

Chase

LUMEN follows up your stale quotes by SMS — sent as your business, referencing the real job.

3

Book

Replies route straight to your phone. Accepted quotes are tracked back in your own system.

4

See the result

One short report each week: what was chased, what booked — verified in your system, not ours.

What your customer sees

A real follow-up, not marketing spam.

The message goes out from your business, mentioning the actual job — not a "Dear valued customer" blast to a stranger.

It's SMS, sent under your existing relationship with a customer who already asked you for a price. No fake voices, no impersonation.

NP
Northside PlumbingSMS · today
Hi Dave, it's Northside Plumbing. We quoted the hot water system swap at 12 Kembla St back in March. Still keen to get it sorted?
Oh yeah! Totally forgot about that. Yeah let's do it — when can you come?
Beauty. Got Thursday arvo free. Want me to lock it in?
Perfect 👍 thanks
✓ Booked — reply routed to your phone
The pilot

We chase your existing quotes free for 30 days.
You pay only when a chased quote books.

No projected numbers, no promises about what you'll make. You pay only when a chased quote turns into booked work — confirmed in your own system. Nothing books, nothing to pay.

Book a 15-minute call
Free for the first 30 days
Billed only on booked work
Verified in your own system
No lock-in
Done properly

Built for the rules from day one.

You're getting pitched a lot of AI right now. Here's how this one stays on the right side of your customers — and the law.

Sent as your business

Messages go out from your name, to people who already asked you for a quote — under your existing customer relationship. No cold lists, no scraping, no strangers.

Spam Act & ACMA aligned

A proper consent chain and sender-ID position, not an afterthought. Opt-outs are honoured automatically, every time.

Your data stays in Australia

Everything is stored in Sydney (ap-southeast-2). Your quotes and your customers' details don't leave the country.

You stay in control

See what's being sent, pause any chase, opt anyone out. It's a real follow-up in plain language — never a synthetic voice.

TD
Who's building it

Tim Dwyer

Founder · Sydney

Engineer-founder with a background in embedded systems and product R&D. Building LUMEN's integrations, chase engine and telco rails personally — so the pilot moves fast and answers come from the person who wrote the code.

Selling into a market the global players ignore and the local job-software incumbents leave switched off: Australia's 455,000 trade businesses.

Your dead pile is just work waiting to be booked.

Let us chase it for 30 days. Worst case, you learn which jobs were never coming back. Best case, you book work you'd written off.

Book a 15-minute call